Customer Support Specialist
Mô tả công việc
About Datatyk
Datatyk is a leading consulting firm specializing in the delivery of App modernized, Data Analytics and AI solution consulting and deployment services. We empower organizations in digital transformation journey with modernization applications, processing data from raw into actionable insights through scalable data architecture, advanced analytics and AI-driven actions. Join us to help clients navigate their digital transformation journey using cutting-edge technologies like Power BI, Azure, and the Microsoft Power Platform.
Job Overview
The Customer Support Specialist at Datatyk ensures customers receive timely, accurate, and professional support when using Datatyk’s services.
This role focuses on customer communication, issue resolution, and experience improvement, acting as the voice of the customer inside the company.
Your role & responsibilities
Your skills & qualifications
Benefits for you
Compensation & Benefits
- Competitive salary and performance bonus
- 13th-month salary
- Health insurance, paid leave, and other benefits
- Annual performance review
Work Environment
- Flexible working policy
- Working hours: Monday – Friday, 9:00 AM – 6:00 PM
- Team building, company trips, and knowledge-sharing sessions